Information for Disabled Visitors
South Hill Park Arts Centre aims to be welcoming to everyone, making the arts accessible to all our visitors. We are committed to ensuring your visit is as easy and enjoyable as possible.
If necessary please tell us of your special needs at the time of booking so that our staff are ready for your visit.
All performances, conference rooms and courses are accessible to wheelchair users.
There are automatic doors to the Mansion entrance and Wilde Theatre.
Ramped access is available to the following main facilities:
- Box Office,
- Wilde Theatre,
- Atrium Bar,
- and conference rooms.
Lift access is available to the following facilities:
- Cellar Bar,
- The Coach House,
- Recital Room,
- A number of course studios,
- Various gallery spaces,
- and McAllister’s performance space.
Wilde Theatre space
There are a limited number of wheelchair accessible places in the stalls of the Wilde Theatre. If you or one of your guests has limited mobility, please speak to one of our Box Office team on 01344 484123 before booking.
Please note, mobility scooters are not permitted in performance spaces, however, we do have a wheelchair that our customers can use to transfer into their purchased seat. Please inform our Box Office team when booking so they can assign you the most suitable seats for your needs.
There are free reserved parking spaces for Blue Badge holders in front of the building.
RADAR and Accessible Toilets
Our ground floor accessible toilet near the Atrium Restaurant and Bar is available to RADAR keyholders only. Further accessible toilets are available on the ground floor of the Wilde Theatre foyer and on the first floor of the Mansion building (via use of the lift).
Helpers and Carers
Helpers and carers accompanying wheelchair users to a performance receive a complimentary ticket. Please tell the Box Office when buying your tickets.
Assisted Hearing Facilities
The Wilde and Studio Theatres have a Sennheiser infra-red system installed. There are headsets available for use with or without a hearing aid.
Please be aware that there is a £5 deposit on the night.
Please inform the Box Office of your requirements when booking.
The cinema is fitted with an audio induction loop. Customers can use the T-setting on their hearing aids for clear film sound.
Guide and Hearing Dogs
If you wish to bring your guide dog to a performance or course, please let us know when booking. This will allow us to arrange seating with suitable access.
How Can We help?
We are committed to improving our services for all customers and we want to ensure you enjoy your visit to South Hill Park Arts Centre. We are always happy to receive feedback from our customers or provide help if required.
If you need help to get around, have ideas about what we could do better, or want to know more about our access facilities, please contact us.