Bracknell Festival 2016 – Frequently Asked Questions
Below you’ll find answers to the questions we get asked the most about Festivals here at South Hill Park. We’ve tried to make the list as exhaustive as possible, but if you have a burning question that we haven’t answered please let us know on the form below. We’ll update this page as required.
Where is the festival?
Bracknell Festival 2016 is held in the rear grounds of South Hill Park Arts Centre. If using a sat nav please use RG12 7PA and follow event signage and marshals.
How do I get in to the festival?
There will be sign posted entry points to the festival. South Hill Park Mansion will be closed to the public and entry to the festival will not be possible through the mansion house or theatre.
Ticket holders will exchange their ticket for a wristband at the entrance to the arena. The festival site is self contained with toilets, food and drink all inside. Please note ID will be checked upon arrival.
Can I get tickets on the day?
Yes, if we haven’t sold out! Tickets will be available from our Box Office staff who will be stationed at the entry points to the festival. Please follow signage and staff instructions. You can pay by cash only. On the day prices are £30 for adults, £8 for 6-17 year olds. Under 5s go free.
PLEASE NOTE: All available ticket offers that have been running prior to the day of the event, i.e. e+ card offers, are not valid on the day and are only available up until close of Box Office at 8pm on Friday 29 July 2016.
I’ve ordered tickets online – can I collect them from South Hill Park?
South Hill Park Mansion and main Box Office will be closed on Saturday 30 July. Any pre-purchased tickets will be available to collect from one clearly sign posted entry point on the day, or from the Box Office in the weeks leading up to the festival. Please note the last ticket collection date will be Friday 29th July at 8pm.
Can I bring my own food and drink?
It won’t be permitted to bring any drinks into the festival. Although we don’t feel it necessary for people to bring picnics with them, as there will be a large variety of food stalls to enjoy on the day, we understand that some people may have certain dietary requirements, so food will be permitted. We have taken on board comments from customers who attended last year’s Party at the Park, and have significantly increased our provisions. We reserve the right to confiscate food and drink at entry points.
What else can / can’t bring?
Low backed chairs and picnic rugs are welcome. Please do not bring BBQs or gazeebos on site. Dogs are not allowed, except Guide Dogs.
Drugs and Legal Highs
We have a robust zero tolerance approach across the site to illegal drugs and legal highs. No illegal or legal highs of any sort are permitted to be brought into the event or to be sold within the festival site and should any person be found to be doing so they would be ejected from the site. Police will be called in all circumstances.
What are the timings?
Gates open at 11.30am on Saturday with music starting from midday and finishing approximately 9pm. The site must be vacated by 10pm.
Can I park on site?
Festival parking is £5 for the day. Our main car park will be closed to patrons throughout the event. We are offering parking on the field to the front of South Hill Park Mansion, and these must be booked and paid for in advance. Cars only, no vans. Parking tickets can be purchased from the Bracknell Festival page of our website or from our Box Office. Under no circumstances should visitors park in local residential areas or along the main road outside. Marshals will be in attendance. Parking must be pre-booked and cannot be paid for on the day. Please follow signage and marshals. Please ensure you plan your journey in advance.
- Car park is under joint management with Bracknell Town Council.
- BTC reserve the right to close the car park in adverse weather conditions.
- Parking is at owner’s own risk.
- Festival parking will be open from 10.30am
- The car-park must be cleared by 11pm.
Is the festival disabled friendly?
Yes, the field is flat with good access and there are disabled toilets.
Limited disabled parking available close to site. This must be booked in advance through our Box Office along with a valid blue badge reference. Blue badges must be displayed on the day.
Are there cash points on site?
There will be a single cash point on site. There are also cash machines at Sainsbury’s (a 10 minute walk from South Hill Park). Many of the traders will not accept cards so please bring cash with you.
Is there security on site?
Yes, throughout the day so please work with them to make Bracknell Festival 2016 a safe and happy environment for all. They will remove any trouble makers so please be on your best behaviour!
What if it rains?
The festival will continue should the weather be bad. As this is a completely outdoor event please dress appropriately and bring plenty of sun cream in the event of hot weather.
How do I contact the festival on the day?
South Hill Park Arts Centre’s main telephone line will be manned on the day from 10am-8pm and is your port of call for enquiries. Alternatively email email@example.com or follow us on Facebook for updates during the day.
Will there be entertainment for children?
Yes, there will be a dedicated children’s area with FREE entertainment, including circus workshops. There will also be paid for activities including bouncy castles and face painting.