In
Person
South Hill Park Box Office is open: |
Monday to Wednesday
Thursday to Saturday
Sundays and Bank Holidays |
10am
to 9pm 10am to 9.30pm 12 noon to 8.30pm |
Privacy
Policy
South Hill Park is committed to upholding
the Data Protection principles of good information
handling practices. When booking a ticket,
your details will be held on our database
and you will be given the option of being
sent information on future events both by
South Hill Park and by other selected arts
promoters. At this point please inform us
should you not want to receive this information. |
| TERMS AND CONDITIONS OF SALES |
Terms
and Conditions of Sales
South Hill Park will book the best seat available.
If you have specific seating requirements
please inform us. We will do our best to help
you and will always contact you if we are
unable to meet your requests. |
| When
you book online, South Hill Park will process
your card details within 48 hours and email
you the confirmation of your purchase. Please
be aware that South Hill Park is unable to
hold tickets unless payment is completed.
|
| South
Hill Park regrets that booking online is not
available less than 48 hours prior to an event.
Please telephone our Box Office on 01344 484123
to purchase your tickets. |
| Please be aware that if you are a student or under 21s proof of status (e.g. NUS student identification) is required. |
| South
Hill Park reserves the right to refuse admission. |
| Latecomers
may be refused admission until a suitable
break in the performance. |
| South
Hill Park reserves the right to make any alteration
in the cast or advertised arrangements which
may be necessary. |
| The
use of cameras and any form of audio or visual
recording equipment is forbidden. |
| No drinks (except bottled water and cartons) are allowed in the auditorium unless agreed by the Management for special events. |
| South Hill Park is a non-smoking venue. |
Terms and Conditions of Sales Special Deals
Special Deals can be booked online ONLY. Please note that there is a 80p fee PER TRANSACTION on all credit, debit and switch card bookings. |
| Please note that only one Special Deal and/or offer applies to each event. |
| South Hill Park regrets that booking online is not available less than 48 hours prior to an event unless otherwise stated. |
| All Special Deals are subject to availability at the time the book is made. |
| Special Deals for events in the Wilde Theatre are usually limited to tier 2 seats. Wilde Theatre seating plan. |
| Special Deals for events in the Cinema are usually limited to rows A and B. Cinema seating plan. |
| South Hill Park Special Deals are limited to one per person. |
| South Hill Park Special Deals tickets will not be posted out, they must be collected at the box office half hour before the event starts. |
| Please be aware that if you are a student or under 21s proof of status (e.g. NUS student identification) is required at the box office to collect tickets. |
| When you book online, South Hill Park will process your card details within 48 hours and email you the confirmation of your purchase. Please be aware that South Hill Park is unable to hold tickets unless payment is completed. |
| South Hill Park reserves the right to refuse admission. |
| Latecomers may be refused admission until a suitable break in the performance. |
| South Hill Park reserves the right to make any alteration in the cast or advertised arrangements which may be necessary. |
| The use of cameras and any form of audio or visual recording equipment is forbidden. |
| No drinks (except bottled water and cartons) are allowed in the auditorium unless agreed by the Management for special events. |
| South Hill Park is a non-smoking venue. |
| PAYMENT |
Credit,
Debit and Switch Cards
American Express, Electron, Mastercard, Solo,
Switch and Visa are accepted over the internet,
telephone and in person. Please note that
there is a 80p fee PER
TRANSACTION on all credit, debit and
switch card bookings. There is a maximum limit
of £210.00 on all credit card bookings. |
Security
Policy
All of the information you give us is private
and secure. The secure server software (SSL)
South Hill Park uses is the industry standard
for secure e-commerce transactions. All personal
information, including credit or debit card
number, name and address are encrypted using
128-bit security so that all transmissions
over the internet between your browser and
our server cannot be read by any unauthorised
person. |
Cheque
Cheques should be made payable to South Hill
Park Trust Ltd. Please allow one week for
cheques to clear. |
| CONCESSIONS
& SPECIAL OFFERS |
Concession
Price
Concession prices for courses and workshops
are available throughout the week. For other
events they apply from Monday to Thursday
only.Concessions are available to children
under 16, students, registered unemployed,
registered disabled and retired people. Please
bring proof of status. |
Under 21s & SHP Students Price
Proof of age is required to under 21s.South Hill Park's student prices apply to students enrolled on courses or workshops at South Hill Park during the period od this brochure only. |
Family
Tickets
This will be a joint ticket based on a group
of four, two adults and two children. |
Members
Price
Discounted ticket prices are available to
Members of South Hill Park for most events.
Joint/Family members can book two adult and
two child discounted tickets per event. Individual
members can book one discounted ticket per
event.
Members benefits
include two tickets for the price of one on opening
nights on selected performances. |
Members Priority Booking
There are no restrictions on the number of tickets purchased in this period.
|
Members FREE Tickets
Buying a ticket for the first night of selected shows, Members of South Hill Park get another one FREE. Joint/Family members can claim up to four FREE tickets to the first night of events when buying more than four tickets to the first night event with the offers "Members FREE Tickets" or "241". Individual members can claim up to two FREE ticket to the first night of events when buying more than two tickets.
|
Special Offers
Please notice that only one special offer can be applied to each event. All offers are subject to availability. When processing your booking request, Box Office will always ensure you receive the best possible discount. |
| TICKETS |
In Advance
Unless otherwise stated, in advance tickets mean tickets bought up until the date of the event. |
On the Door
Unless otherwise stated, on the door tickets mean tickets bought the same day as the event. |
Exchange
Tickets may be exchanged up to 24 hours before the performance. Please bring your tickets to the box office in advance to arrange your exchange. One exchange per ticket only. |
Refunds
We regret that TICKETS ONCE PURCHASED CANNOT
BE REFUNDED.
|
Resale
Tickets
If the show is sold out, South Hill Park can
try to resell your tickets for you and a £1
administration fee per ticket will be charged.
We apologise that we are unable to guarantee
that tickets will be resold. |
Reservations
Seats may be reserved but must be paid for
within four days of making your reservation
or one hour before the performance, whichever
is sooner. Tickets not paid for will be released. |