Cookie Policy

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Protecting and managing your online privacy

South Hill Park is committed to protecting you and any data that we collect about you online. This section tells you how we use cookies, why, and how this allows us to improve our service. It also tells you how you can manage cookies stored on your computer or device.

By using our website you agree that this Cookies Policy applies along with any other terms and conditions which may apply.

We reserve the right to make changes to our Cookies Policy which become effective immediately. Your continued use of our website means that you agree to any such changes.

What Are Cookies?
Cookies are small text files containing a string of characters stored on your computer or mobile device. These files uniquely identify your browser or device.

Cookies allow a site or service to know if your computer or device has visited that site or service before. Cookies can help understand how people use the site or service. They can help navigate between pages, remember preferences, and improve your browsing experience. Cookies can also help ensure marketing you see online is more relevant to you and your interests.

What types of cookies do we use?
The four most common categories of cookies are: “Strictly Necessary”, “Performance”, “Functionality”, and “Targeting”. We use all categories of cookies on the site except for “Targeting” cookies; we do not use this type of cookie.

You can find out more about each cookie category below.

  1. Strictly Necessary Cookies. These cookies are essential. They enable you to move around the site or service and use its features, such as accessing logged in or secure areas.
  2. Performance Cookies. These cookies collect information about how you have used the site or service. For example, they may store your unique username, placing less strain on our infrastructure. These cookies may also allow us to know that you have logged in so that we can serve you fresher content than a user who has never logged in. We also use cookies to track site usage and experiment with new features and changes on the site. The information collected helps us to improve how the site works.
  3. Functionality Cookies. These cookies allow us to remember how you’re logged in, when you logged in or out, the state or history of Service tools you’ve used. These cookies also allow us to tailor the site to provide enhanced features and content for you. They can also remember how you’ve customized the site in other ways. The information these cookies collect may be anonymous. They are not used to track your browsing activity on other sites or services.
  4. Targeting Cookies. These cookies can remember that your device has visited a site or service. They may also be able to track your device’s browsing activity on other sites or services. This information may be shared with other organisations, such as advertisers or advertising networks.
How long will cookies stay on my device?

The length of time a cookie stays on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device until you stop browsing. Persistent cookies stay on your computer or mobile device until they expire or are deleted.

First and third party cookies

First-party cookies are cookies that belong to South Hill Park. Third-party cookies may be placed on your device by someone providing a service for South Hill Park. For example, this could be to help us understand how our site is being used.

Cookies we use

These are the main cookies we use on our website, and why we use them.

Essential Cookies
These cookies make sure our website delivers information and services securely. Without them, you wouldn’t be able to move around our website or use its features. You can’t opt out of using these cookies.

Name Purpose Expires
complianceCookie Lets us know that you’ve seen our cookie message 1 year
JCS_INENREF Used for anti-spam functions 24 hours
JCS_INENTIM Used for anti-spam functions 24 hours
PHPSESSID User session management When you close your browser
SJECT15 Session identifier to prevent spam postings When you close your browser
Performance Cookies
These cookies don’t collect any information that identifies a visitor.

Name Purpose Expires
DYNSRV Load balancing/permance of the website When you close your browser
Analytics Cookies
Analytics cookies track the number of unique users of the site.

Name Purpose Expires
_ga This helps us count how many people visit the website 2 years
_gat Used to manage the rate at which page view requests are made 24 hours

How to control and delete cookies

The most effective way to do this is to disable cookies in your browser. If you set your browser to disable cookies you may not be able to access certain parts of our site. Also other parts of our site may not work properly.

For more information we suggest consulting the Help section of your browser. You can also look at the About Cookies website which offers guidance for all modern browsers.